Returns & Exchanges
At Lumine Organics, we want you to be completely satisfied with your natural glow. If our botanical formulas aren't a perfect match for your skin, we offer a 30-day return window for all orders.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the products in their original packaging, ensuring the glass bottles are protected to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing